Bringing joy to the workplace: Crafting the culture one conversation at a time. For conversations that matter, who should participate? Why do we often forget to ask the most important stakeholders? A short guide by Dr Ian Plowman under the umbrella Voices in the Conversation.
The missing quarter of conversation. “When you or I communicate in the workplace (in fact, anywhere), whether that communication be face-to-face, phone or email, the obvious intent is that you understand what I have to say and I understand what you have to say. Yet a moment’s thought will reveal four possible outcomes…”.